Make sure you have the latest version of GeForce Experience installed (client version 3.2.2 or higher / GeForce driver 373.06 or higher) and are connected to the internet. You can download the latest version of GeForce Experience here.
In most cases, a game code can only be redeemed against an account that does not already own the game. If you already own the game, you will not be granted a second copy.
Please check the suggestions in the table below. If you are still unable to resolve the issue, please contact NVIDIA Customer Care.
GeForce Experience does not recognize the game code you have entered. Please confirm you have entered the right code.
Please refer to regional restrictions related to this coupon redemption.
Please refer to hardware requirements related to this coupon redemption.
Please refer to regional restrictions and hardware requirements related to this coupon redemption.
Unfortunately some codes are valid for a limited time and expire after the period ends.
Our system indicates that this code has already been redeemed. Please check to see if the game is already available in your account.
This coupon is not yet available or activated. Please verify that you have entered the correct coupon code or check back later.
Our system indicates that your have already redeemed this coupon on your GPU through a different GeForce Experience account. Please switch back to that account to continue.
Our system indicates that your have already redeemed this coupon. Please check your account for your redemption.
There appears to be a problem with our systems. We suggest trying again later.
Some coupons may be limited in quantity or expiration dates. Please contact NVIDIA customer support if you believe there is an error.
This coupon code has an age restriction. Please login with an account that meets the age requirement.
In cases where coupons offer multiple game options, one or more options have run out of stock. Please select one of the remaining options.
Game coupon codes offered as part of a qualifying GPU or PC purchase are intended for use by the purchaser. As part of the coupon redemption process, NVIDIA uses GeForce Experience to perform a hardware verification step to ensure the coupon code is redeemed on the system with the qualifying GPU.
Game coupon codes offered as part of a qualifying GPU or PC purchase are intended for use by the purchaser. Redeeming the code on a qualifying system helps NVIDIA verify the game is redeemed by the purchaser. Please note that only one game copy can be redeemed per qualifying GPU.